D20 Blog
B2B storytelling and insight: Navigating the complex and reflecting on the epic aspects of digital marketing, branding and strategies

Branding in the Blink of an Eye - The 2024/2025 Narrative
Imagine, if you will, a world where brands don't just whisper from billboards or wink from web page banners; they envelop us in experiences so rich, so compelling, and so honest that they feel like an extension of our very selves. The transition from 2024 into 2025 marks a renaissance in branding, a period so ripe with innovation and transformation that it feels like we've stepped into a science fiction novel.
But don't worry; this story is as real as it gets, happening right here and now. Let's dive into this adventure, navigating the wild currents of branding's evolution.

System Reboot: Mind, Body and Marketing
Silence can be super awkward, so let's break it, shall we?
Hey there, fellow readers, and all you awesome people who've been following my journey! You might've noticed my absence from the blogosphere for a couple of months. But today, I wanna spill the beans on why that happened and how I've bounced back.

When Your Team Starts Using AI: With Great Power Comes Great Responsibility
"Know thy robot," someone famous might've said if they lived in this digital age. And that was my mission when I recently conducted a workshop for my team.
With machines like ChatGPT becoming as ubiquitous in the office as coffee machines (though not as steaming hot, of course!), it was time to dig deeper into the heart of Artificial Intelligence (AI).

Designing Website Patterns That Guide Through B2B Mysteries
Think of your favourite series. You can recognize its theme music from another room, can't you? That's a pattern. Similarly, websites with a consistent design and layout theme are telling their visitors, "It's us, and we're here to take you on a journey." It's the subtlety of continuity that keeps an audience engaged, even when they’re hopping from page to page.

B2B Storytelling: What's Your Customer's Dragon, and How Can You Slay It?
Picture this: You've spent ages building the most jaw-dropping, fancy theatre. You've got a script that's so good, it gives you goosebumps just reading it. But wait, you've forgotten the main actor? Oops! Well, that's exactly what it feels like when we push our products without putting our customer centre stage. Because, hey, who's the hero of this show anyway?

B2B Direct Marketing: Not Quite a Love Story, Not Quite the Hunger Games
In business-to-business (B2B) marketing, it sometimes feels like we're caught between the drama of The Hunger Games and the intrigue of a classic rom-com like Love Actually. Just swap out the love triangles and dystopian struggles with marketing strategies and data analysis. But when is direct marketing a blessing, and when is it a booby trap?

The Rise of the Machines: the Good, the Bad, and the Complicated of AI
Welcome, fellow strategists. If you've ever found yourself caught in a late-night binge of 'The Terminator' or 'Ex Machina', you might have pondered the role of artificial intelligence in our world. Is it the harbinger of a dystopian future, or the key to unlocking unprecedented efficiency and insight? Well, before we start scanning the skies for Skynet's drones, let's bring the conversation back to terra firma, specifically to the realm of B2B marketing.

The Power of Emotion in B2B Marketing: A Storytelling Approach
In B2B marketing, we could compare ourselves to Jedi knights, wielding our lightsabers of logic and data, slicing through the complexities of business decisions. But what if there's another force just as potent, if not more so, than our trusty lightsabers? Yes, I'm referring to the force of emotion; the ability to utilize and understand what’s at play.

Career Diaries - Chapter I: Crossing the Gender Chasm
Entering the marketing industry as a young woman initially felt like I had landed in an alien landscape, much like Luke Skywalker finding himself in the Mos Isley Cantina. The chatter was loud, the bar full of seasoned veterans and mercenaries, while I was still finding my voice.

Navigating Wicked Problems in B2B: The Yellow Brick Road to Deep Understanding
In the charming narrative of L. Frank Baum's "The Wizard of Oz," Dorothy and her motley crew are pitted against the elusive Wicked Witch of the West. Her unpredictability might cast a formidable shadow over their quest. In the realm of (B2B), companies often find themselves grappling with their own version of the Wicked Witch: the aptly named wicked problem. These problems, like their fictional counterpart, are complex, unpredictable, and steeped in uncertainties, having a knack for appearing out of the blue, shape-shifting unexpectedly, and leaving a profound impact on multiple facets of business operations.

Potion Masters of B2B: Brewing Data-Driven Strategies with Design Thinking
The digital era has brought about significant changes in B2B strategy practices at an unprecedented rate. Emerging technological tools combined with evolving customer expectations have altered the industry's landscape drastically - posing unique challenges for modern-day B2B marketers who must navigate this complexity while driving meaningful engagement.

Beyond the Cover: A Guide to Crafting an Engaging B2B Brand Identity
In the glamorous world of B2B marketing, we’ve grown accustomed to playing the hero, swooping in to save the day for our customers. But hold your capes and adjust your masks, dear marketers, because it’s time for a plot twist! Instead of hogging the limelight, we must now embrace our inner Yoda, Gandalf, or Dumbledore, and let our customers take center stage as the heroes of their own journeys.

Bring your Customer Journey to Life: Becoming the B2B Mentor to your Hero Customer
In the glamorous world of B2B marketing, we’ve grown accustomed to playing the hero, swooping in to save the day for our customers. But hold your capes and adjust your masks, dear marketers, because it’s time for a plot twist! Instead of hogging the limelight, we must now embrace our inner Yoda, Gandalf, or Dumbledore, and let our customers take center stage as the heroes of their own journeys.

Marketing & Magic: A Winning Team
Greetings, fellow marketers. In this article, I’ll embark on a magical journey that transcends the realm of marketing and enters the mystical world of Dungeons & Dragons, also known as D&D. In the mythical landscape of D&D, a band of unlikely heroes unites to achieve a common goal, be it slaying monsters, rescuing townsfolk, or finding a treasure. Now, funnily enough, this isn’t too different from the trials and tribulations faced by a marketing leader when assembling their team. So, grab your spellbooks and roll your d20s as we explore the lessons marketing leaders can learn from dungeon masters.

Roll the Dice on User-Generated Content: How Dungeons & Dragons Can Inspire Your Campaigns
In the world of Dungeons & Dragons, every epic adventure is driven by the power of collaborative storytelling. Each player contributes to a shared narrative, weaving their characters’ actions and experiences into a captivating tale. Digital marketers can take a page from the D&D playbook and apply the principles of user-generated content (UGC) to elevate their brand to legendary status. Here’s how:

The Magic of Character Progression and Customer Progression
I’ve learnt as a dungeon master how important it is to tailor to individual players in order to advance their characters. Each player has particular needs and a different background, so it’s my role to create opportunities and challenges that will help them develop their weaknesses and achieve their goals.
D20
Welcome to D20, a beacon in the maze of digital storytelling for B2B and SaaS. Here, complexity gets a makeover and emerges as crystal-clear narratives, leaving no room for the jargon-jungle.
D20 is where fairy tales meet algorithms. Through a blend of social media strategies, website enhancements, and branding insights, this platform serves as a guide, transforming the digital narrative labyrinth into a walk in the park. So, dive in, explore, and let the power of effective storytelling propel your business to new digital heights.